Appointment Reminders
Professionals in healthcare rely on appointment scheduling to keep their practices ongoing. Your time is extremely important and you want the patients to promptly turn up for appointments. But unfortunately, research shows that patients do not turn up for appointments if they are not reminded. The common reason for a no-show is simply “I forgot”. So many practices have full time employees to simply call the patients to remind them of appointment.
800PBX’s Automated Appointment Reminder Solutions is a complete automated telephone confirmation service to make outbound calls to your patients to remind them of their scheduled appointments. The appointment confirmation system reminds the patients one day and one hour before the appointment. During the reminder call, the patient has an option to confirm, cancel or re-schedule the appointment. The phone appointment reminder message is completely customizable and can include important instructions such as insurance instructions, information about the clinic and physician, directions, personalized marketing message etc.
The automated appointment reminder solution can significantly reduce the “no-shows” and last minute cancellations. Further, it will enable your office to maintain patient friendly and quieter conditions without having your staff constantly be on phone calling to remind patients about their appointments, giving office directions, operating hours etc. With the solution taking care of such calls, your staff can focus more on important patient care related activities.
Reminder services along with our Automated Appointment services (your patients can call and the system will schedule an appointment directly keeping track of your calendar) will streamline your patient communication process and improves business efficiency.
Automated appointment services for patients:
Patients often forget about the doctor appointments as they are busy with their daily activities. But with automated reminder services, they are reminded of the upcoming appointments thereby eliminating the “no-shows”.
This will indirectly help patients maintain better control over the health as they don’t miss the critical and timely appointments with the doctor.
With phone reminder services, patients can cancel or postpone the appointments if they are unable to turn up. This will help the doctor plan the schedule better and utilize his time to attend to other patients.
Automated appointment scheduling along with reminder services will streamline patient communications for greater business efficiency.