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Why 800PBX?
Appointment Reminders
Several busy professionals rely on appointment scheduling to keep their business ongoing. Your time is extremely important and you want the customers to promptly turn up at the scheduled time. But unfortunately, research shows that lot of customers do not turn up for appointments if they are not reminded. The common reason for a no-show is simply “I forgot”. So many businesses have full time employees to simply call the customers to “remind” them of their appointment.
800PBX’s Automated Appointment Reminder Solutions is a complete automated telephone confirmation service to make outbound calls to your customers to remind them of their scheduled appointments. The appointment confirmation system reminds the customers one day and one hour before the appointment. During the reminder call, the customer has an option to confirm, cancel or re-schedule the appointment. The phone appointment reminder message is completely customizable and can include important instructions such as information about your offerings, directions, personalized marketing message etc.
The automated appointment reminder solution can significantly reduce the “no-shows” and last minute cancellations. Further, it will enable your office to maintain customer friendly and quieter conditions without having your staff constantly be on phone calling to remind customers about their appointments, giving office directions, operating hours etc. With the solution taking care of such calls, your staff can focus more on important business related activities.
Reminder services along with our Automated Appointment services will streamline your customer communication process and improves business efficiency.
Advantages:
Customers often forget about the appointments as they are busy with their daily activities. But with automated reminder services, they are reminded of the upcoming appointments thereby eliminating the “no-shows”.
With phone reminder services, customers can cancel or postpone the appointments if they are unable to turn up. This will help the professional plan the schedule better and utilize his time to attend to other customers.
Automated appointment scheduling along with reminder services will streamline patient communications for greater business efficiency.