Automated Phone Appointments
Are you a small business owner who would like to have a receptionist take appointments but are unable to afford the costs?
With 800PBX's toll-free appointment scheduling solution, small businesses no longer need a receptionist to handle appointment scheduling.
800PBX's toll-free appointment scheduling solution will completely automate the process without the need of a "live" receptionist to schedule appointments. The patented automated phone appointment scheduling solution uses advanced speech recognition techniques to match the user’s preferred appointment timings. The system can search for, set appointments, suggest available slots or even redirect the calls to an emergency number if the customers require live help. The phone scheduling system uses natural human sounding voices to guide your customers to schedule, cancel or re-schedule appointments. By using this solution, there is no scope for human errors such as over book or under book appointments which can otherwise prove costly for the business.
Advantages:
Automated Phone Appointment Solution will enable your office to maintain customer friendly and quieter conditions without having your staff constantly on phone taking appointments and answering routine calls about the office directions, operating hours etc. With the solution taking care of such calls, your staff can focus more on important business related activities.
Furthermore, your business will likely boost the customer satisfaction as our solution is available 24/7, answers calls and schedules appointments even when your office is closed or your front-desk receptionist is busy. This enhanced professional image and efficiency will increase the revenue.
With our Appointment services bundled with reminder services, your customer communications will be streamlined for greater business efficiency.


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