Virtual PBX & Toll-Free Number, 800 Number Provider - 800PBX

800 PBX provides fully managed services. However, many small business owners prefer to control their extensions themselves once they are familiar with the control panel.

For the last four months, our control panel got refined basing on the recommendations and reviews on other sites. The new control panel features rich Web 2.0 (Google’ish) components. Fast in action and easy UI like drag and drop features, the panel allows customers to configure their extensions, send faxes, listen to greetings online, configure extensions based on timings etc.

Creating an extension is now a snap and can be done in one single step. Simply add new extension, add follow-me, announcement and voicemail. Simply drag and drop nodes according to your requirement.

Demo is one of the high profiled events which we recommend to any startup unveiling their products. Their press release describes 800Genie (http://800genie.800pbx.com) as “a personalized telephony service converging data and voice”.

Built using the patent pending technologies, 800 Genie provides a wide gamut of services including reading and replying to your mail (Gmail, Yahoo!, AOL and most service providers are supported), real-time tele-blogging, group messaging, reminders, traffic updates, directions, weather, various kinds of news including business, top stories, sports etc. Genie can also maintain your calendar and notes. Genie uses advanced speech recognition engines to match voice inputs. Besides speech, Genie can also understand touch tones.

Demo says, “This company has flipped the question of the mobile Web on its side and delivered a very useful service that isn’t so much about bringing Web sites to mobile devices as it is about accessing Web-based information services through the most ubiquitous device going: the telephone, mobile or landline. As a consumer service, 800 Genie delivers personalized, Web-based data to the phone. As an enterprise service, 800 PBX opens a world of possibilities for workgroup communications and information sharing.”

We’re excited to announce that we have been selected to reveal our groundbreaking technology at DEMO 08, the premier, unparalleled event that showcases the latest, best technologies – those that promise to literally reshape our future and enrich our lives.

Our new product which we are unveiling is a free service and we are anticipating that the service will be useful for many mobile users who would like to access information over phone.

Join us at DEMO 08 and see how we will architect the future of technology.

We have seen few press releases on 800PBX claiming that our system was down on Dec 3rd (Wednesday) and affected many phone systems cutting out thousands of small businesses. This is just a hoax. Our system was actually recharged on 3rd for our free service, Santa Calls, which allowed many parents to register for a free phone call from Santa for their kids. Many recordings are available even on that day.

800PBX would like to confirm that there were no outages and the facts in the PR are just baseless. We are making an attempt to get them removed.

800PBX offers a free trial for 15 days backed up by 30 day money back guarantee. We are confident of our services.

ComputingPlugged just ran an article on one of our innovative services.

SantaCalls will call children at the designated time and announce the customized parent’s message or one of the prerecorded Santa messages. You no longer require to remember the PINs and your account id. SANTA WILL CALL YOU AT THE DESIGNATED TIME.

The service also captures the child’s wish and deliver them by email to his or her parent. The original recordings are available online and can be optionally shared with the 800PBX community.

For a limited time, the best recording gets a free gift and the first “Happy Christmas” call from Santa himself. Parents must register for the free service and provide the email address to deliver the recorded wish list. Santa will call at the designated time from “North Pole” and talk to your child and ask for his or her wishes.

Yes, the name mentions it all!

Your phone appointments are now easily handled by the automated system. The callers can schedule an appointment by calling your 800 number or local number. The system either prompts them with the next available schedule or provides options for the caller to enter his designated date and time.

An email and SMS is automatically dispatched to you after the self appointment. The system also follows up with the customer 1 day and 1 hr before the scheduled appointment confirming the appointment.

Please visit our toll-free phone appointment page for further details.

The first custom solution, EasyTrans, is now available for medical transcription engineers and doctors. The solution allows them to dial a toll-free number (or local number) and leave the recording in an easy and convenient fashion and thus eliminating the need to carry a Dictaphone.

EasyTrans is available everywhere your phone can reach. The recording is immediately available online in a compressed format on your panel. A first level voice recognition is done on the recording and the transcribed text, 90-95% accurate, is available within 5 mins. Doctor is notified once the qualified transcription engineer completes the transcription.

More details on EasyTran, toll-free transcription, can be found here.

How many times did you learn new concepts, technical jargon and the panel for adding extensions and greetings? With managed service, you no longer need to!

For the first time in the entire virtual-pbx and toll-free number industry, 800PBX leads the way by providing ‘complete’ 100% managed services.

With the new service, small businesses and entrepreneurs need not learn new technical jargon or familiarize with technologies and various online panels. One of the 800PBX team members will call after the sign up process. The technical expert will understand your requirements in detail and design your system free of cost. Most of the greetings are done by a voice over artist in the studio.

Any custom requirements are also implemented by 800PBX.

Your system is identified, drafted, qualified and verified within a span of two business days.

For existing users, 800PBX will provide free analysis of your existing account. Please write to us at managed@800pbx.com.

To learn more, please visit our managed page.

To provide clients with a good tool for improving customer service and profitability, 800PBX has recently launched its questionnaire service,

What does the questionnaire feature offered by 800PBX provide? More »

The uses of vanity numbers was discussed first here. This is the second part.

Introduction

A vanity number is a type of toll-free number beginning with 1-800, 1-888, 1-877 or 1-866 and ending with a word, acronym or domain which represents the company and/or the goods or services that it markets. Sometimes called word numbers or alphanumeric numbers, vanity numbers have been proven to be a very valuable and effective marketing tool. They have also been shown to be an inexpensive promotional method in contrast to repetitive advertising through print and electronic media.
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