A toll-free number is a special telephone number that can be called at no cost to the caller, as the call recipient pays for the call cost. Toll-free numbers are also called 800 numbers as they have the area code as 800. But now, they start with 888, 877, 800, 866, etc.
Small business and new entrepreneurs strive hard to give a professional identity to their businesses. A toll-free number is the first thing that helps them to build a professional look. Toll-free numbers are an advertising media in itself. The response rate is surely high if a toll-free number flashes in your ad. They act a big asset to any company and pay rewards in its own unique fashion.
The rates have now dropped to all time low levels and you can get a toll-free number for as low as $3.5 cents/min. Companies dealing with business-to-customer relationships or servicing readily opt for a toll-free number. With companies broadening their business horizons each day and venturing in to new lands, a toll-free number proves as an asset to the company.
Toll-free numbers are used for other purposes apart from the regular customers’ service. The hoards of features offered with toll-free companies like call recording helps in employee orientation and training. It also helps the company to keep track of employee timesheets and assess customer handling capabilities.
A small business owner can keep track of all the messages received and inquiries received. It gives a boost to business productivity and strengthens customer relationships. The toll-free companies now offer a new toll-free number in exchange for your existing number along with a string of add-on services at great exceptional rates, simplified billing structure and exceptional connection quality.
Small business get a one number to set up a virtual office with additional features of call screening, call forwarding, call voice mail, call recording, etc. It gives a boost to product sales and customer service. The online account information panel helps to you to manage your account according to your convenience. International businesses can gain global presence and cater to their customer needs according to the region or specific locales. This means having virtual offices in practically every part of the world and having customer care staff without having to spend hundreds on dollars. It also enables the call centers to manage all incoming calls with real time data. This means better quality and more reliability. All the toll-free numbers come with call recording, call screening, caller id facilities so that the company can maintain a log of incoming calls.
The toll-free numbers not only serve as business need but are also a matter of convenience for those who, apart from their regular jobs, are also entrepreneurs or small virtual business owners. They can carry their office anywhere they move as toll-free numbers do not require any hardware installation or wiring to be done at any physical location.
Get a toll-free number to cater to your customers and never have to worry about any missed calls or business inquiries.
800PBX Call Screening Feature allows you to take complete control over your incoming calls. Yes, you can answer your incoming calls the way that you want! This feature gives you four options/ways to answer your incoming call. They are;
1. Accept the call
2. Reject the call
3. Reply to the call/Send message to the caller
4. Send the call to Voice mail.
Just imagine a person calling you repeatedly and troubling you. Then you feel like not to answer his call, when he calls next time. So, with the caller Id feature, his number will be displayed over your phone screen whenever he calls you. Whenever his number is displayed, you can use these options to avoid the call.
As the famous saying goes ‘Time and Tide waits for none’, time is very precious. As we know that the best possible way to save your time is to stay away from time waste callers. So, 800PBX Call Screening helps you to earn time by keeping your time waste callers at bay.
The Four Call screening options and their uses;
1. Accepting the call: This option allows you to answer your call. This is the only option that allows you to speak live with the other person who is calling you.
2. Rejecting the call: This option allows you to reject the incoming call. This is the option that avoids your Time waste callers.
3. Reply to the call: This option enables you to send messages to the caller, when you are busy or can’t answer his call. The sample default messages are:
a. Call me back in……
b. Will call you back in…..
c. On my way….
d. I am on the other line…..
e. Other….
4. Send the call to Voice mail: This option enables your caller to leave a voicemail message when you are not in a position to handle his call. You can check the voicemail later from your phone or through email.
800PBX offers the call screening feature along with your PBX Toll-free Number. Enjoy all these PBX features by signing up today! Visit www.800pbx.com for more details.
Small scale businesses enjoy lot of benefits by getting a toll-free number for their business. They can make use of their toll-free number to build relations with the customers and boost the sales. The specialty of these numbers is that the callers can call for free and the owner of the number pays for the call. So, if you have a toll-free number, there is a lot of scope to receive calls from prospective customers. Also, it shows to your customers that you really care for their business as you are paying for their call.
The toll-free number centralizes all your communication channels of your office to one number. This avoids you from maintaining different telephone systems and fax machines. With the 800 numbers, you can send or receive fax from your clients, prospects or customers. Furthermore, having a single number improves the chances to integrate this number actively in all phases of the business including the brochures, letterheads, visiting cards, promotional marketing campaigns etc. You can make your toll-free number visible at every possible place where your target audience sees or hears about you.
In addition to marketing ease, a single number offers you to provide quality customer service. Your number will never be engaged and is ready to receive calls from customer at any time. This becomes important as your business scales. Without a toll-free number, it is impossible to provide quality customer service to all of your customers.
Normally, small business cannot change its telephone number if it switches telephone carrier. This may result in confusion among existing customers. With toll-free numbers, you are free to switch between any carriers while maintaining the same number.
Toll-free numbers create a large and professional image for your business. Even if your company is operated by a single person, you can create a look of a well established fortune 500 company. The best part is that you can make all this possible at a very low price.
Also, toll-free numbers lets you market your services at national level. Though your aim is to market locally, publishing a toll-free number instead of local number makes your customers think that your business has a national reach which adds prestige and instant brand image to your business.
800PBX is the leading provider of toll-free virtual pbx services. All plans offer 15 day trial and are backed up by 30 day money back guarantee.
