Fax on demand
Imagine your customers asking for a brochure, datasheet, or your product pricing sheet while you are on road. With 800PBX, you can simply ask your clients to call your toll-free number and follow the automated prompts. More »
Archive for April, 2007
Guide to setup your new 800PBX account
Congratulations! 800PBX welcomes you to the growing customer community of small and medium size businesses.
The following list will get you started with your initial virtual-pbx setup. More »
Voicemail
With 800PBX, all incoming calls are appropriately transferred. However in cases where you are not reachable, callers can leave a voicemail. More »
Call forwarding
Callers on your 800 PBX number can be transferred to any number in the Continental United States…including your cell, home, office or a phone at a travel destination.
Operator extension
You can direct your callers to your operator extension if they remain idle without responding to the auto attendant.
The auto attendant will play the welcome greeting twice to prompt the user before forwarding the call to the operator extension. Simply select the extension where all the calls need to be transferred from the drop-down options.
Direct call forwarding
In case you are a small company and do not wish to use any of the virtual-pbx features, you can simply direct all your calls to a local number. More »
Dial-by-name directory
Did you ever reach a person directly just by entering the first three letters of the his first name?
If your caller tries to reach an employee ‘Steve Kirby’, he can call your Toll-free Number, dial ‘Dial by name extension’ and then enter the first three letters of the last name of the person ‘Kirby’ he wishes to speak. The call will be forwarded directly to ‘Steve’s’ extension without any ‘call forwarding’ from the operator. More »
Day and night modes
Many companies often use different greetings depending on the time when the call was received. The caller is made aware that the business is closed if he or she calls during non-business hours. Often, normal business hours are stated in the greeting for the caller to know when he or she should call the next day if need persists. More »
Create extensions easily
800PBX’s online panel allows you to create extensions. The activation is instant and your callers can reach the newly created extension in no time.
Setting up an extension is a three step process.
Auto Attendant
Modern telephony virtual-pbx features such as auto attendant (AA) automatically allows the callers to reach the user’s extension directly without the intervention of any receptionist. More »