Did you ever reach a person directly just by entering the first three letters of the his first name?
If your caller tries to reach an employee ‘Steve Kirby’, he can call your Toll-free Number, dial ‘Dial by name extension’ and then enter the first three letters of the last name of the person ‘Kirby’ he wishes to speak. The call will be forwarded directly to ‘Steve’s’ extension without any ‘call forwarding’ from the operator. More »
Many companies often use different greetings depending on the time when the call was received. The caller is made aware that the business is closed if he or she calls during non-business hours. Often, normal business hours are stated in the greeting for the caller to know when he or she should call the next day if need persists. More »
Modern telephony virtual-pbx features such as auto attendant (AA) automatically allows the callers to reach the user’s extension directly without the intervention of any receptionist. More »
One of the virtual pbx features is call hunt.
Unlike follow me, call-hunt calls all the desginated numbers ‘simultaneously’ until the call is accepted. Call is connected with whoever receives the call first.
Toll-free numbers let you standout amongst your competitors. They enable your customers to reach you when they need you at no cost. This is further facilitated by the call forwarding features such as call hunt and follow me. More »
800PBX provides a free dedicated number which can be used for fax or voice.
