Virtual PBX & Toll-Free Number, 800 Number Provider - 800PBX

800PBX introduces a new feature of Toll-free Call Recording for its users. This feature now lets you record all the conversation between you and your clients. 800PBX aims to provide you the best of our toll free services at the most cost-effective rates.

If you had been thinking of training your young professionals to handle the customers, 800 number call recording facility will prove to be helpful. You can now record all your real-time conversations between you and your customers.

800 numbers call recording facility helps the call centers in their training sessions for quality improvement. This feature also helps them to analyze agent performance and verify the number of transactions carried out by him. 800 number call recording facility acts as an important tool for analyzing sales performances. It helps the call center management to assess which agent is converting leads into sales more effectively and efficiently.

Toll free call recording facility also lets you monitor your employees. It also acts as a log of their working hours and helps you to keep a virtual eye on their work as per their daily schedules. Toll free call recording feature also enables you to monitor if the employees are not taking their personal calls at your expense. After all, you are the one paying for each minute spent on any answered call.

Several industries and corporate businesses are interested in toll free call recording facility. You can manage the toll free call recording facility with the online control panel provided from 800PBX for your toll free number. More and more businesses ranging from health care, financial institutions, education institutes, government agencies, real estate firms etc. are opting for 800 number call recording facility to capture their niche market and address their customer needs.

Financial institutions find this toll free call recording facility very useful to maintain a log of conversation for regulatory purposes. These recorded calls can be transcripted and can be presented during audits. These transcripts are taken up as legal documents during any audit process. The company may also need to produce the recordings for these audit purposes.

Legal firms and government institutions also find 800 number call recording facility very helpful looking at legal implications of any information exchange.

These recordings are saved as audio files and are conveniently accessible from the online control panel. To signup, please visit www.800pbx.com/plans .