Virtual PBX & Toll-Free Number, 800 Number Provider - 800PBX

Did you ever reach a person directly just by entering the first three letters of the his first name?

If your caller tries to reach an employee ‘Steve Kirby’, he can call your Toll-free Number, dial ‘Dial by name extension’ and then enter the first three letters of the last name of the person ‘Kirby’ he wishes to speak. The call will be forwarded directly to ‘Steve’s’ extension without any ‘call forwarding’ from the operator.

Setup for dial-by-name is minimal. 800PBX will match the names entered while configuring each extension for dial-by-name. Select an unused extension for dial-by-name and announce this extension in your welcome greeting so that the caller knows which extension to dial for using dial-by-name feature. Quite often, “9″ is used as dial-by-name directory extension.