NEXT STEPS
- 100% Managed
- Free 800 Number
- Free Audio Greetings
- Audio Conferencing
- Local Numbers
- Virtual PBX
- Music on hold
- Extensions
- Send and Receive Faxes
- Voicemail
- Dial by Name
- Call Forwarding
- Call Screening
- Call Recording
- Auto Receptionist
- Web-dial
- Control Panel
- Outlook Integration
- Call Logs
800PBX Offers These Exceptional Features
Virtual-PBX
Auto Attendant:
You can welcome your callers with a pleasing professional voice artist greeting that
suits your business. With 800PBX account, you do not need to spend any extra money to get that professional
touch to the greeting. The new signups are eligible to get a free voice announcement greeting recorded by a professional voice artist in the studio.
Moreover, different messages can be recorded to play at different times of the day,
either corresponding to the time of day or relating to special sales or promotions.
You have total flexibility.
Extensions:
This feature enables you to route calls to an individual or department where your customers can
be best served. For example: Dial 1 for Sales, 2 for Service, 3 for support...or however you want to name
and list them.
This feature gives the impression that you are a large company with multiple departments.
Call Screening:
Call screening lets you view the caller information, which helps you to handle the call better.
800PBX will also send the location of the caller as Caller Name.
This feature gives you complete control over your incoming calls and helps you to screen callers.
Call forwarding:
Callers on your 800PBX number can be transferred to any number in the Continental United States including your mobile, home, office or a telephone at a travel destination. This feature helps you to answer calls from any location. With 800PBX's call forwarding, you will never miss the important business call even while you are on vacation. The routing instructions are easy to setup and can be changed through the Internet or telephone.
Call Recording:
800PBX lets you record every conversation between you and your clients.
All the call's records are archived for easy reference in your designated account panel.
You can also use this feature to keep track of how well your sales and support staff are handling incoming calls.
Voicemail:
With voicemail, your calls are always answered when you are away.
It is like having your own personal, around-the-clock receptionist.
Messages taken by your 800PBX account are recorded as wav files and immediately e-mailed to you.
SMS/Pager alert can also be configured at no cost.
You can also access your voicemail by calling your 800PBX Number.
The voicemails are accessible from the account panel as well.
Message Alerts:
You can setup various alerts to be notified of any important telephone call or fax. A text message on your cell phone or PDA will tell you instantly when it arrives.
Music-on-hold:
You can play music of your choice for callers that are on-hold to be connected to a live operator. 800PBX provides a juke-box for you to select your desired media. You can even upload and customize your music-on-hold file.
Dial-by-name:
Did you ever reach a person directly just by entering the first three letters of his/ her first or last name?
Dial-by-name will allow you to achieve that.
Operator Extension:
You can direct your callers to your operator's extension if they remain idle without responding to the auto attendant.
The auto attendant will play the welcome greeting twice to prompt the user before
forwarding the call to the operator's extension.
Follow-me:
The Follow-me feature offered in the Virtual PBX suite allows you to forward your calls to different phone numbers in the order of your choice. You can program the call forwarding list with the help of your online control.
800PBX Virtual PBX system calls all the designated numbers one after another until the call is accepted.
Call-hunt/Find-me:
Unlike follow me, call-hunt calls all the designated numbers simultaneously until the call is accepted. Call is connected with whoever receives the call first.