Virtual PBX Business phone system

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IVR Solutions IVR brochure

General
arrow Group Messaging free
arrow Email over phone free
arrow Automated Scheduling (new)
arrow Call Reminders (new)
arrow Call Blast (new)
arrow Survey/Polls
arrow Reverse 411
  • Group messaging

    Group Messaging new

    Record and have your important message broadcasted to your colleagues (sales, support, marketing) or clients.

  • Email over phone

    Email over phone new

    Let 800 PBX read your emails (IMAP, POP3, Google, AOL) while you are on go. The application is completely speech driven.

    You can now reply to your emails with your voice attachment.

  • Automated Scheduling

    Automated Scheduling

    800 PBX can synchronize your phone appointments with your calendar (Google or Exchange) automatically.

    The caller is first allowed to choose the type of the appointment to determine the duration of the appointment. For eg: a consultation is for 15 mins, the appointment may be for 30 mins.

    Next, the caller is allowed to choose a date (tomorrow, day after, weekday or a specific date) and day/afternoon slot. The system presents a list of all timings based on the available time slots in the calendar and appointment type (duration).

    The caller upon selecting a time is then confirmed with the appointment type and date/time. The calendar is automatically updated to reflect the callerid and the appointment type.

    Call reminders can also be integrated automatically with the scheduling.

  • Call reminders

    Call Reminders

    800 PBX can call up your clients reminding them on upcoming appointments. The time duration is totally customizable.

    The system can let them cancel, reschedule or confirm the appointment.

  • Call Blast

    Call Blast

    Call Blast is designed to broadcast your pre-recorded message to hundreds or thousands of customers at a time. Simply specify the phone numbers to call, when to call, message (voicemail/human) to play and let 800 PBX handle the rest.

  • Survey Polls

    Survey/Polls

    Create custom questions or feedback polls in easy steps.

    Simply upload questions in wav format or provide text for TTS conversion.

    Choose the type of question (yes/no, rating from 1-5, date, credit card number, city, state or a number).

    System will then prompt the caller with the custom questionnaires and email the results to the designated recipient.

  • Reverse 411

    Reverse 411

    With 800 PBX, do a reverse 411 (lookup of person’s name, location and address if available) before it reaches your agents.

    Customize your IVR and create custom routing rules depending on the result.