How to Save Thousands on a Multi-Line Phone System:
Your phone can be answered in a number of different ways.
You can, of course, answer the phone yourself or have someone in your office do it. Or it can be answered by one of several greetings you or someone else records. For example, you can have one message for daytime and another for after closing hours. These messages can greet your callers in your voice, provide a list of menu options (which are the extensions you set up), invite them to leave a message or suggest they call back during business hours.
Each of these messages can be setup to automatically click-in at appropriate times of the day. That way you don't have to remember to activate them manually. You won't end up driving a block away from your office and suddenly think that you didn't change the telephone message before you left.
However, you can override the automatic setup, make any changes you want or record new messages by simply bringing up your control panel on the Internet. This control panel can only be accessed by you or someone you share your password with and makes everything apple-pie simple.
No busy signals.
It doesn';t matter how many extensions are
being used, your phone will always be answered. If an extension
is busy, the caller will be invited to either stay on the line or
leave a message. And if they decide to hold, you can provide music
while they wait. This music can be anything you want because you
select it...record it...and upload it using your personal control
center.
Have your calls forwarded.
This is another feature with toll-free business
telephone services. If you're going to be out of the office
and want all your calls transferred to another number, you can set
this up in less than a minute through your control center on the
Internet.
Also, if you are expecting an important call or fax and won't be in the office to receive it, relax. Your multi-line toll-free services will send you an alert as a text message on your cell phone or PDA.