TESTIMONIALS FOR 800PBX - Listen to What Our Customers Say
Chicago Private Hospital
Doctor
Before I was introduced to 800PBX, I had a full-time receptionist working for me mostly taking appointments and following up on appointments. On the days she didn’t turn up, I was overloaded and couldn’t give my 100% to my customers. I was then referred by a colleague to try 800PBX.
I was amazed to hear about their auto-appointment feature. The moment I took this service, my clientele congratulated me on using this technology. It was very easy for them now to schedule their appointments. They simply called and 800PBX gave them many options to choose from. With their customer id, they could now schedule their appointment 24/7. I was immediately notified by SMS and email of the change(s) and my calendar was updated immediately. There are no clashes in the appointments (which seldom happened with the receptionist) and the customers could switch their appointments as well. The system also followed up with the customers confirming their appointments.
It has been an amazing experience for us and our customers. Well done, 800PBX. Technology at best!
Maya,
Doctor at Chicago Private Hospital
Entrepreneur PR Services
PR Firm
I started my PR firm in a small town (Sun Valley) near Idaho, Boise. It was tough for me to get the right talent here. My friends suggested that I hire the right talent and not worry about the location. I hired Kelly part-time. She was from New York City. Upon the suggestion, I looked at various PBX solutions which could give us a unified message. I tried out many firms and eventually tried 800PBX. There was a difference clearly with 800PBX’s services.After signing up, the account manager called me and learnt about my present setup. He was very helpful and gave me numerous tips on how I can improve my business image. He was even helpful to pass on few clients who would be interested. I was amazed to learn the functionality of this complicated system and what it could do for my business. He set me up in less than 3 hours. I never had to look back.
I get a call from account manager every once in a while to check if everything is fine. The relationship has grown over the years now.
I have referred at least 4-5 businesses to try their system out and not one came back unsatisfied.
Alan
Entrepreneur PR Services
XperTrans, Ltd.
Transcription service for doctors
800PBX has been an incredible help to our humble company. With our transcription engineers spread all over Texas, New Jersey, and Connecticut, we found it difficult to manage. All the files were ftp’ed on a daily basis and the transcriptionists uploaded their text. Distributing, following up with the transcription engineer and sending the doc file took most of our time. With 800PBX, everything is being coordinated well. The doctor now records the procedure and the file is immediately uploaded to 800PBX’s easyTrans panel. The transcriptionist gets an email once a file is available. He then translates and uploads the text. The file is now available for the doctors.
Trust me, with 800PBX, our distribution time went down to 0. Amazing service till now.
Kenny Young
Director
XperTrans, Ltd.
Morph-IT Services
IT solutions company
800PBX is our primary and only choice when it comes to telephony services. It has helped us tremendously since our company was born. 800PBX is exactly what we wanted. It helped us provide our clients with telephone communication that uplifts our professional look. We also got great features, like voicemail-to-email forwarding, so that we can quickly respond to incoming calls. Even if we don’t have a distinct office space, and we hold all meetings telephonically and through the Internet, 800PBX allowed us to save in capital investments while having a PBX, voicemail system, and many others. With 800PBX, we get our business done in the lowest possible costs!
Mike Murphy
Morph-IT Services
Reallusion Media, Intl.
Internet hosting solutions
We thought we’ll never find that perfect PBX solution. Being a new technology outsourcing provider, we badly wanted a centralized system to manage all incoming calls for sales and technical support, and also outbound calls for marketing. Our 888 digits give our customers a toll-free number at a minimal cost to us. It gave our customers, the confidence that we were established.
Also, the 800PBX system follows us wherever we are – calls are forwarded to our representatives’ mobile phones, our managers’ vacation houses, and even my own landline. On top of everything, 800PBX system declares the caller id and location so that top officials choose to take or ignore a call – well, not really ignore as it goes straight to voicemail.
The inbound fax service takes all received faxes and sends them at once to our company’s preset email as a PDF attachment. These are some of our staff’s favorites. We also got conference call capability and web-based control panel where our company heads get to handle everything in a click.
When we started with hardware PBX; the acquisition cost, setup, and maintenance costs of an in-house PBX system were rather high (that’s from the cash and resource perspective). We didn’t understand how to manage it as well. We were spending as much as 20% of our time in managing the PBX boxes. 800PBX’s monthly plans are affordable and the system is reliable. We never missed a single call till date.
The best part is we got fantastic customer support.
Richard Walker
Externals Spokesperson
Reallusion Media, Intl.
CheapChains, Inc.
Technology consultation firm
You won’t believe it but the 800PBX interface is the most complete yet affordable implement we got. Through 800PBX, CheapChains offices are linked seamlessly and our employees are communicating instantaneously with customers. And we don’t fear power outages anymore. 800PBX guarantees that our business continues running in spite of electricity shortage.
We get to view, email, and send our faxes effortlessly which not only draw out our paperless workspace, but also add a systematic database in our primary computers which lock our vital files in a few clicks.
CheapChains is very satisfied with 800PBX’s pbx solutions for 18 months now. We await your future technologies. Thank you for supporting us in the past, present and we hope to continue flourishing with you in the future.
Bradford Scott
President
CheapChains, Inc.
BeSt Technologies, LLC
Web development, software development, and graphic design group focused on advertising and PR agencies
With our branches in Tokyo, Manila, Milan, and Manhattan, we owe our success to 800PBX. We have a smooth interface without worrying about complex phone interfaces and international dial codes. The fax and voicemail-by-email feature is good as well. We get customer questions and feedbacks in a short time. Customers from near and far are directed using the same telephone system. Our total expenses are less than all other choices.
The set up is easy, customer service is amazing, and the entire system works great. Keep it up 800PBX!
Ben Stevens
BeSt Technologies, LLC
VirAgent-Phil
Virtual Agent Office
I closely work with many virtual agents based out of Philippines. Our customers are based out of US and I help them coordinate their needs with the talent available here.
With 800PBX, all our clients are provided with a toll-free number. The agents were distributed across Philippines and I had to constantly monitor to ensure the quality of the customer care. 800PBX’s call monitoring system helped me and our clients. The clients were now able to check themselves how well their calls were being answered professionally. I monitor the quality all the time.
This has been great service. I cannot imagine our business without 800PBX.
Jennifer
VirAgentOffice-Phil
"800PBX has made a significant difference in our company's image - people now consider us a BIG organization while it is run by only 4 people."
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Mike Rove, Vice President,
CirrusOne Technologies, Chicago, IL
"In the beginning, I was skeptical of the use of this service as it was very inexpensive compared to the features it provided. After signup, I received the call from my account manager who configured my account to suit my telephony needs. I can now say that it was the best investment I ever made on my telephony needs."
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Andy Lee, Restaurant Owner, Nanking Restaurant, Wausau, WI
"I have three partners now in my business. Mark, my VP and our sales director, Shelly and the new one, 800PBX. You have redefined my business. Thanks."
-- Christopher Dodd, Founder, Dodd Consulting Inc
"I outsourced my web needs, IT, legal and now its telephony. But with a difference! I was always worried about the output quality with others but not with 800PBX!"
--Todd Bishop, CEO, PrimalInfo Solutions, Dallas, TX
"I always wanted to provide a toll-free number to my daughter so that she can call my number in urgency. 800PBX gave me that for very little cost. She now can reach me, her mom and elder brother without remembering all our numbers."
--Eric Moskowitz, IT Consultant, NY
"800PBX never ceases to amaze me. We use it for sales, support, directions and marketing. All our callers feel confident of our products and services."
-- Dave Goldiner, Talent PR, Hicksville, NY
"800PBX is my choice. I get lot more calls from girls. They are chasing me as I have a toll free number and am considered rich!"
--Jerry Lewis, Realtor, Hayward, CA
"Thanks 800PBX for your excellent service. Keep it up"
--Dave Alvaraz, Law offices of Alvaraz & Co, Denver, CO
Our list of happy customers and testimonials is always growing. If you would like to be a part of it, please tell us how 800PBX made a difference in your career or your small business. If desired, all entries will be kept confidential.
Please write to us at mytestimonials@800pbx.com. You will be featured here with your photograph or your company logo.