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Why 800PBX?

Telephony is very vital for all businesses. At 800PBX, our goal has been to provide the most complete, advanced value added telephony solutions along with toll-free virtual-pbx communication services to small and medium businesses.

We fully understand the different stages of a startup and small businesses and designed packages that perfectly suit your needs.

There are many toll-free and virtual-pbx players in the market. However, to make it simple for you to shortlist, we have compiled a list of questions you should ask your present or new telephony provider.

Here are some of the features why you should choose 800PBX for your business needs
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• IVR solutions
  
  

  Virtual PBX is very important for any business as it gives the professional image to the company. It is the basic first step for any company in the business telephony. However, the basic Virtual PBX does not include IVR solutions which streamline the business processes. IVR solutions along with Virtual PBX give the complete sophisticated telephone system any business should have.
  
  800PBX is the only one in the industry to offer IVR solutions to the Small and Medium businesses at an affordable price. The IVR solutions we offer are developed to suit most businesses. The Appointment scheduling solution along with the reminders, phone orders, email over phone are required for most of the businesses.

• 100% Managed Service
  
  Ask your provider if they provide fully managed services. No, none of them offer this kind of service. Why? Because it is very time consuming job and involves lot of money. But we are ready to go the extra mile to make you comfortable in using our telephony solutions.
  
  Telephony technology is evolving quite rapidly. New features are being added on daily basis. So, trying to match your business needs with the new telephony trends is itself a full time job.
  
  Customers mistake online panel as fully managed service. Though it helps, all of them still require you to learn new telephony technologies such as call hunt, follow me, fax on demand, questionnaires, call blast, VoIP, audio conferencing and many more.
  
  Many businesses acknowledge that they do not have the time to take advantage of the comprehensive feature set available in their telephony systems.
  
  How many businesses are aware that a simple fax on demand feature can eliminate at least 7% of the incoming calls to support personnel? A recent study shows that 15% of the callers call enquiring about the location of the business. A good telephony system can automate the process and add to the savings.
  
  At 800PBX, we take full control of your needs. [Read More about Managed Services]
  
  
• Free dedicated local number
  
  This not only enriches the localized presence, but it also helps during address changes when the old number cannot be ported. Furthermore, the local number can be used either for voice or fax. Lot of our customers use the local number to receive faxes.
  
  While our competitors charge at least $10/month, we offer dedicated local number FREE with all our plans. Why? You know the answer
  
  
• Advanced PBX Features at no extra cost
  
  We take pride in our feature list. 800PBX has all the latest features available in the market. While all the providers charge $14.99/month for EACH of these features, 800PBX provides them free of cost.
  
  
• Business greetings
  
  

  All businesses require a warm welcome greeting to sound big. At 800PBX, your greeting is done by a professional artist absolutely free of cost.
  
  Other providers charge about $19.99 to get the greeting recorded by voice artist.

• No double leg billing
  
  Most providers in the industry advertise a very low price for minutes but they charge the customer for double legs. 800PBX charges as low as 3.5c with no hidden costs.
  
  
• Audio Conferencing
  
  Advanced features such as audio conferencing, fax on demand, and call recording are bundled free as part of one package with your plan
  
  
• Custom IVR Applications
  
  800PBX has helped several businesses with advanced telephony solutions such as hosted call center, property management tools, automated transcription and many more.
  
  
• Custom Implementation
  
  

  800PBX will also implement any custom requirements you may have. We have helped many small businesses with different solutions that target physicians, realtors, call-center agents, attorneys, etc. [Read our case studies]
  
  Advanced systems such as automated scheduling, appointment confirmation call, virtual assistant telephony, telephony credit card payments and CRM implementation were done in the past.
  
  The list is always growing. Therefore, if you have a unique requirement, think and try 800PBX. We will implement it for you.

• Free Trial
  
  We offer free trial to encourage customers to check us out before making the decision. We are confident of getting your business after you use our services during the trial period
  
  800PBX offers fifteen-day trial with all plans. Please sign up for your toll-free number now.
  
  Choose 800PBX or not, we sincerely wish you good luck for your business.